Job description

Ready to step into a varied and rewarding role where every day is different?

We’re looking for a hands-on Warehouse Operations Analyst with strong WMS and SQL knowledge to join our team! This is a key role where you’ll work closely with our Operations Director, IT, Finance, and Warehouse Management teams to keep things running smoothly and efficiently. You’ll be the go-to person for WMS support, troubleshooting issues, improving processes, and supporting projects – all while keeping business needs front and centre.

Location - You will be based at our Manvers site with visits to our Beighton Head Office.

What You'll be doing

Providing 1st and 2nd line support for our JDA Dispatcher system
Running ad-hoc reports using Oracle PL-SQL
Supporting the Stock Control team and ensuring SOPs are followed and issues resolved
Assisting our Junior WMS Analyst with suspense management
Helping Stock Control with claims, returns, unpicks, and picking issues
Supporting Customer Operations by managing orders within the WMS
Assisting the WMS Manager with various project development tasks
Managing stock adjustments, returns, unpicks and BITS
Monitoring warehouse tasks and performance
Overseeing Pick Face management
Running and distributing reports, analysing data where needed
Tracking KPIs and sharing insights
Working with the WMS Manager on solution design and system improvements

What we're looking for

Strong communication skills, both written and verbal, with a proactive and collaborative mindset
Ability to problem-solve, prioritise, and deliver under pressure without compromising quality
Confident using SQL and experienced working with a WMS system backend.
Commercial awareness and a clear understanding of operational business drivers
Demonstrates initiative, flexibility, and a willingness to learn and adapt
Strong organisational and time management skills, with a focus on delivering results
Comfortable working both independently and as part of a team, building strong cross-functional relationships